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Meet The Betlem Residential Team

Serving the Greater Rochester, New York Area

Eric St. John

Residential Division General Manager


Mission & Responsibilities

Eric is committed to energy efficient, safe, and comfortable homes and businesses. His whole space comfort approach assures that all heating and cooling systems work correctly and that customers receive maximum benefit from their investment. Eric is certified by the Building Performance Institute, the recognized leader in developing technical standards for the home performance industry across North America.

Eric’s responsibilities include sales to the residential, multi-family, light commercial - existing and new build markets. He works directly with Betlem’s HVAC service and sales people to maintain a high level of customer service and he also handles all of the organizational needs in the department. From time-to-time he can be found handling complex home, multi-family and light commercial heating, ventilation, and air conditioning service problems.


Eric has over thirty-five years in the HVAC industry and began his career as a mechanical installation technician in 1984. He joined the Betlem Service team in 1990 and was promoted to Service manager in 1994. In 2004 he was named the manager of the residential heating and cooling division that services the metropolitan region of Rochester , including its surrounding counties.

In 1991 he completed a four-year apprenticeship program graduating as the class valedictorian.Eric has been involved in hundreds of industry certifications and training classes. His hands on experience in residential, multi-family, light commercial, and advanced technology HVAC combined with a strong commitment to customer satisfaction have assisted with his ongoing success at Betlem.





Bryant Heating & Cooling Systems Better Contractors Bureau  of Rochester, NY - HEATING Air Conditioning Contractors of America (ACCA) - Upstate New York Chapter Better Business Bureau of Rochester New York North American Technician Excellence, Inc. Building Performance Institute, Inc. (BPI) - Accredited Contractor Home Performance With United States Environmental Protection Agency Lennox Residential Heating & Cooling Replacement Equipment
About Betlem Residential Heating and Air Conditioning of Rochester, NY Emergency Heating & Cooling Services - Phone: 585-271-4328 - HEAT Betlem Residential Heating & Air Conditioning 704 Clinton Avenue South, Rochester, NY 14620 Cooling Products and Services Heating Products and Services