About BETLEM Residential Heating & Air Conditioning
Serving the Greater Rochester, New York Area Since 1923
Betlem Working On Main Street In The City of Rochester, New York Our roots in heating and air conditioning date back to 1923 with the pioneering spirit of the late Gerard C. Betlem who founded the Betlem Heating Company. He started first by specializing in residential heating and manufactured his own furnace to improve quality and tailor them to each job. His product, called the General Gas Furnace was an industry leader by utilizing a blower to offer forced air heating. Over the past 97 years a lot has happened at Betlem. The company has grown to over 185 employees and is a leader in the heating, ventilating, and air conditioning industry in Upstate New York. We have separate divisions in Residential, Commercial, Sheet Metal, and Controls to offer our customers specialized services to meet their needs.
Today our Residential Division has over 40 people dedicated to keeping your family safe and comfortable. These highly talented and trained individuals have dedicated most of their working lives to this industry, and they are Betlem's greatest strength. Whatever your needs; from a new comfort system, an emergency repair, a seasonal tune-up, duct cleaning, or just a phone call to ask advice, you can count on us to provide knowledgeable professional service.
At Betlem our goal is simply to satisfy our customers and to earn their trust and loyalty. We believe that if we do this, you will want to continue to do business with us and so will your friends and neighbors. our management approach is very basic and straight-forward. We believe in doing the job right the first time. At Betlem, quality is not an option, it's the way to do business. Our pledge to you is also simple and straight-forward; we will:
- Provide you with sound solutions to your problems.
- Be honest.
- Provide quality workmanship.
- Give you a fair price.
- Be available 24 hours a day/7 days a week.
- Satisfy you.
- Be there for you in the future.
Our reputation and customer loyalty are the results of many years of experience of quality service and being part of a community where honesty and quality work are expected. When it comes to customer satisfaction, "We are not satisfied until you are satisfied."